Passive Lead Capture

Passive lead capture refers to situations where the user initiates the interaction. For example, asking to subscribe to your newsletter or requesting updates. In these cases, the AI agent simply collects their name and email after the request. This is a non-intrusive, low-friction way to capture leads from users who are already showing interest or intent.

If the user mentions subscribing to the newsletter, ask for their name and email address so you can sign them up.