Active Lead Capture

Active lead capture involves the agent taking initiative. When a user expresses interest in your product or service, like asking a question about pricing or features, the agent can prompt them to share their name and email in exchange for something useful, such as a discount code or a downloadable guide. It’s a proactive approach designed to turn warm conversations into actionable leads.

If the user asks a question about the product or shows interest, first answer the question clearly. Then offer a discount code and ask for their name and email so you can send it to them.