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Chatica Help Center

Adding an Avatar

The chat widget with avatars next to the agent’s and the user’s messages

How to add an avatar

Section titled “How to add an avatar”
  1. Go to My AI Agents
  2. Select the Agent you want to customise
  3. Open the Appearance tab
  4. Scroll down to the Chat Icon section
  5. Upload your avatars:
    • Chat Avatar – appears next to the AI agent’s messages
    • User Avatar – appears next to the user’s messages